Contacting Pitney Bowes

Your device information

Be sure to have the following information available before contacting Pitney Bowes Technical Support:

Product Name: B700 Version 2.0.
PCN and serial number: Check the label under the front cover of the device.
Problem Description:
- What is happening and when.
- Are there any error messages?
Attempts to fix:
- What steps have you already tried to fix the problem?
- If you tried, what happened?