Use the Network Connection app to check that you have the necessary internet services to connect to the internet. The app helps diagnose network connection issues.
Your IT department may be blocking certain services. Only they will know if the necessary services are available on your network.
- To open and run the network checking app:
- Tap Network Connection at the bottom of the Home screen.
- The device then provides you with the results of the network check.
- Tap Close to return to the Home screen.
