Installing the printhead

You may need to install a new printhead when the existing printhead is producing poor print quality.

  1. Tap Settings.
    Settings icon
  2. Scroll down and tap Printer Maintenance.
  3. Tap Install Printhead.
  4. Lift the cover. The ink cartridge moves to the front position.
  5. Flip the ink cartridge cover open.
    Open green latchOpen ink cartridge door
  6. Remove the ink cartridge.
    Remove ink cartridge
  7. Squeeze the two grey tabs on either side of the printhead.
    Squeeze printhead tabs together
  8. While squeezing, lift and tilt the printhead to the right. The printhead should come up out of the device.
    Remove printhead
  9. Unwrap the new printhead and remove the protective strip.
    Unwrap printhead
  10. Squeeze the tabs and slide the printhead pegs into the lower set of grooves.
    Warning: If you do not seat the printhead correctly it can damage the device.

    Install printhead
  11. Keep squeezing the tabs and push the printhead flush against the wall. The tabs will snap outward when placed correctly.
    Position printhead correctly
  12. Install the ink cartridge and close the guard.
    Install ink cartridge and close latch
  13. Close the cover. The ink cartridge moves back to the original position.
    Close top cover
  14. Tap Done.
  15. Print a print test pattern to be sure that your printhead is working properly.