Parts of the mailing and shipping system

  1. The touchscreen allows you to communicate with the device and the built-in postage meter (Postal Security Device). Your device comes equipped with a 10.2" touchscreen. An optional 15" touchscreen is also available.
  2. The Postal Security Device (PSD) contains the funds and performs all of the calculations necessary to print postage that comply with the latest Canada Post standards. It is located beneath the PSD cover on the back of the device.
  3. The envelope sealant bottle contains the E-Z Seal® used for moistening envelopes. It is located under the main cover, on the left.
  4. The device uses tape to print reports and postage for packages or pieces of mail that are outside the limits specified for mailing materials. Connect+® 500W, Connect+ 1000, SendPro P1000 and Connect+ 2000, SendPro P2000 systems use adhesive tape only. Connect+ 3000, SendPro P3000 systems can use either adhesive or gummed tape. The tape is located under the supplies cover, on the right.
  5. The ink cartridges contain the ink used to print postage, as well as any additional items (graphic ad, text message, return address, etc.) you want to appear on your mailpiece.
  6. The tape sealant bottle is an optional feature for Connect+ 3000, SendPro P3000 devices. It contains the E-Z Seal® used for moistening gummed tape. The tape sealant bottle is located to the right of the printer module, behind the stacker.
  7. The wet/dry tape lever is an optional feature for Connect+ 3000, SendPro P3000 devices. Use this lever to set the type of tape you are using on your system. The wet/dry tape lever is located to the right of the printer module, behind the stacker.

    Push the lever to the right for dry tapes or pressure-sensitive tapes.

    Push the lever to the left for wetting gummed tapes.
  8. The stacker is where mail is deposited after the postage is applied to the piece of mail. It is located on the right side of the system. The drop stacker shown here is available with every device. An optional power stacker is also available.
  9. The print heads produce the printed postage.
  10. Ink is deposited in the waste ink tray during the print head cleaning process. The device will alert you when the waste tray is nearing full capacity.
  11. The moistener pad assembly moistens the flaps on the envelope. The moistener pad assembly is located beneath the moistener deck on Connect+® 3000, SendPro® P3000 devices. To access it, lift the top release lever and then use the blue notch to pull on and open the moistener deck.
  12. The thickness adjustment knob is located beneath the feeder cover. Turn this knob to adjust for the thickness of the envelopes. To set, turn the knob until the arrow on the knob lines up with the arrow to the right as shown below. The arrow on the knob snaps into position.
    • Connect+ 500W, SendPro P1500, Connect+ 1000, SendPro P1000 and Connect+ 2000, SendPro P2000 devices:
      • Setting 1: Use this setting for postcards mailpieces that are 0.007 inches (0.18 mm) to 0.375 inches (9.52 mm) thick
      • Setting 2: Use this setting for mailpieces that are greater than 0.375 inches (9.52 mm) to the maximum of 0.625 inches (15.9 mm) thick

    • Connect+ 3000, SendPro P3000 devices:
      • Setting 1: Use this setting for postcards and mailpieces that are less than 0.25 inches (6.35 mm) thick
      • Setting 2: Use this setting for mailpieces that are greater than or equal 0.25 inches (6.35 mm) thick, but less than 0.50 inches (12.7 mm) thick
      • Setting 3: Use this setting for mailpieces that are greater than or equal to 0.50 inches (12.7 mm) thick, but less than 0.625 inches (15.9 mm) thick
      • Setting 4: Use this setting for mailpieces that are greater than or equal to 0.50 inches (12.7 mm) thick, but less than 0.625 inches (15.9 mm) thick

  13. The moveable side guide at the front of the feed deck is used to stabilize the envelope position when feeding it. Note that the side guide is optional feature on Connect+ 3000, SendPro P3000 devices.
  14. The power button turns the device on and off. This is located on the lower left side of the feed deck.
  15. The feed deck is the area where you load the envelopes. If you have a Connect+ 500W, SendPro P1500, Connect+ 2000, SendPro P2000 or Connect+ 3000, SendPro P3000 system, this feeds the envelopes to the WEIGH-ON-THE-WAY® (W-O-W®) transport deck.

Attached scale

If your device has WEIGH-ON-THE-WAY® (W-O-W®) (Connect+ 500W, SendPro P1500, Connect+ 2000, SendPro P2000, Connect+ 3000, SendPro P3000), the attached scale is used to weigh mailpieces that do not fit through the mailing system. If your device does not have WEIGH-ON-THE-WAY® (W-O-W®) (Connect+ 1000, SendPro P1000), the attached scale is used to weigh all mailpieces, regardless of whether they fit through the device or not. The attached scale is behind the supplies cover and to the right of the PSD cover.

USB and LAN ports

Two USB ports and the LAN port are located on the back, lower left side of the system. The USB ports provide communications with external devices like a printer or an attached scale. The LAN port provides the mailing system with a high bandwidth internet connection.

Power receptacle

The power receptacle is located either on the back or the left side of the system. It connects to the AC power cord (supplied).

  1. Old power receptacle
  2. New power receptacle

On newer models, a power switch is fitted. A green light illuminates when the switch is in the on position. If the green light does not illuminate, please contact service personnel for support.

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