Creating a Canada FedEx or UPS shipping label

You can create a Canada FedEx or UPS shipping label from the Shipping tile on the Home screen or from within the Address book.

You enter the information required for creating the label in a series of screens. To continue from one screen to the next, select the down arrow on the right side of each screen. Your progress is displayed along the bottom of the screen.

1. Select the Print Shipping Label button in the Shipping tile on the Home screen. Then select the FedEx or UPS carrier. This opens the Recipient screen.
2. If you are using Cost Accounts, select the down arrow in the Cost Account section at the top of the screen and select the account.
3. Enter the recipients address by entering the information in the fields provided, or by selecting the Address book icon and selecting an address from the list. If you make changes to an existing address you can save those changes by selecting the Update contact button.

   Note:

   If you are shipping to an international address, you will need an 8.5 x 11 printer. If you are shipping to the United States, you are prompted to either verify or edit the recipient address.

4. Select Residential or Commercial Address from the drop-down on the Recipient screen. The cost for a residential address is more because it includes an additional Residential Surcharge.
5. To automatically email the tracking number to recipients or senders select the check box in front of Email the tracking number.
6. Enter the shipping package information in the Enter Packaging Details screen. You can select a standard rate FedEx or UPS envelope, box, pack or tube. To view the dimensions and the maximum allowable weight for each option, position the cursor over the option.

7. For FedEx or UPS packages, enter the weight in the field provided. If you have an attached scale, place the package on the scale and the weight will appear in the Weight field.

   If you are using your own packaging, enter the package dimensions and weight in the fields provided. If you have an attached scale, place the package on the scale and the weight will appear in the Weight field.

   Note:

   FedEx and UPS rate envelopes like boxes so the screen you use to enter the dimensions and weight is the same as the one used for boxes.

8. If this is an international or military shipping label, enter the required customs information. You need to identify the types of items (for example, gifts, documents, returned goods etc.) and provide detailed descriptions of all the items contained in your shipment. This includes where it's made, the cost, weight and total value.

9. Select one of the service delivery options in the Service screen.

   Note:

   The amount displayed for each service option is less than the Total displayed in the progress section at the bottom of the screen. The service option amount does not include the taxes.

   1. If you want to add additional services like Delivery Confirmation, select the Add Extra Services button.
10. Select the Print button at the bottom of the screen.
11. Depending on the type of service you selected, you may be required to enter the Sender and Recipient phone number. Select the Continue button.
12. Use the Label Options screen. Refer to Printing a shipping label for details on the Label Options screen options.