No power

Issue

The screen is black and the power lights are not lit.

Cause

The device is not receiving any power.

Resolution

Solution 1: Check the power cord

Check that the power cord is securely plugged into the back or the back, left side of your device and a working electrical outlet.

You can also try removing the power cord then plug it into another working wall outlet.

Solution 2: Check the power lights and switches

There is a power button located on the lower left side of the feed deck. A blue light should illuminate when the switch is in the on position. . If the blue light is off, press and release the button to turn the system on.

On newer models, a power switch is also fitted at the back of your device. A green light should illuminate when the switch is in the on position. If the green light does not illuminate, please contact service personnel for support.