Selecting a tracking service

Tracking services are available when you use the Attached Scale, or Manual Weight entry method. The following steps are based on using Priority class and the Electronic Delivery Confirmation service. Your procedure may vary slightly depending on the class and service you choose. If you are using Electronic Certified service with the Electronic Return Receipt (ERR) option, refer to How to use Electronic Return Receipt (ERR).

1. Place the piece of mail or package on the scale.
2. Select Class from the Mail Information list on the left side of the screen.
3. Select the class from the Class services list box, in this example, Priority Mail Retail.
4. Select the mailpiece type, in this example, Envelope or package.
5. You are prompted to type in the Destination ZIP or Zone code. Type in the ZIP code and then select This is a ZIP.
6. Select the special service from the Extra services list on the right. For this example, use Electronic Delivery Confirmation. As soon as you select the service, a check mark appears in front of it and you are prompted to type in the tracking number.
   • If this is the first time you are entering a confirmation service, the field for the tracking number is blank and you need to type in the entire number. If you have a barcode scanner, you can scan in the number.
   • If you have used all of the labels in a series of tracking number labels, make sure you start with the top label with the lowest last 4-digits and not the bottom label with the highest last 4-digits.
   • If you have used the confirmation service before, the next tracking number (in the series of tracking number labels) appears, minus the last digit. You will be prompted to type in the last digit of the tracking number that is to be used on the mailpiece.
7. If you have enabled tracking services prompts, the envelope that displays on the Run Mail screen refreshes once you type in the tracking number showing where you should place the tracking number label.
8. Put the label on the envelope as prompted by the system, then select Next and then OK.
9. Select the Tape key to print a tape. To print postage on a piece of mail, select the Start button.
10. If the job you are running is set up to process a single tape or mailpiece, the system will ask you if you want to track another mailpiece. It also provides you with the option of automatically printing a receipt after every mailpiece.
11. Once the job is complete, you are prompted to upload your records. It is recommended that you upload all your records after every job.