How to resolve printing issues

Description: No postage is printing.

Possible Cause

Solution

You are running a seal only job.

Select a different job.

Related topics: Previewing Jobs

Description: Indicia is printing at an angle on the envelope.

Possible Cause

Solution

Envelope is skewing on the feed deck.

Ensure the thickness adjustment knob is adjusted to correspond to the envelope thickness.

Move the side guide close to, but not touching, the envelope.

Related topics: Parts of the Mailing System