Manually Perform Meter Inspections
The USPS requires a postal inspection of your machine every 120 days.
The Canada Post requires a postal inspection of your machine every 90 days.
When your machine's display prompts:
- Inspection Due: you have 30 days to print postage but it is recommended that you connect to the Pitney Bowes Data Center at this time to allow the inspection.
- Inspection Required: you will not be able to use your mailing machine until your system is inspected. Connect to the Pitney Bowes Data Center to satisfy the postal inspection requirement.
This postal inspection requirement can be automatically met by connecting to the Pitney Bowes Data Center to check your Postage By Phone account balance or to add postage to your meter. Even though this procedure is the same as checking your Postage By Phone account balance, it satisfies the USPS inspection requirements.
- Make sure your machine can make connection to the Data Center.
- From the Home screen select Mail.
- Select the Add Postage button from the list on the left.
- Select Check PbP balance.
- The Prepaid and Other balances displays. Select No when prompted to perform a refill.
- If there are no updates for your system, you return to the Home screen.
- If there are updates available, you are given the option to:
- Get Update Now: the update begins and you are returned to the Mail screen when it is complete.
- Skip: Get Update Later: you are returned to the Mail screen.
