Mailing

Getting Started

What Does This Machine Do?

USPS Requirements

Postal Security Device

Navigating the Mailing and Shipping Screens

Parts of the Machine

Connections on the Back of Machine

Pitney Bowes Contact List

Running Mail

What You Can Print on Mail Pieces

Turn the Machine On and Off

Check Postage Funds in Meter

Feed Envelopes and Tape Sheets

Get A Postage Rate Preview

About Applying Postage

Apply Postage Entering Weight Manually

Apply Postage Using Scale

Apply Postage Using Differential Weighing Mode

Do You Need Add-On USPS Services

Using the Preset Feature

About Presets

View the Default Preset

Set the Default Preset

Select a Custom Preset

Edit a Custom Preset Name

Delete a Custom Preset

Definine a New Custom Preset

View Custom Presets

Check or Clear the Batch Mail Count

View the Batch Mail Count

Print the Batch Count

Clear the Batch Count

Configure Your Mailing Machine

About System Settings

Setting System Time

Turn Features On and Off

Set the Date, Time and Timeouts

Set the Default Preset Time

Set Sleep Mode Activation Time

Set Autodate Advance

Correct Drift

Set Daylight Savings Time

Set the Low Funds Warning

Turn the Scale On or Off

Set Scale Options

Zero the Scale

View Metric Weight

Set Weight Change ZIP Behavior

Set Weight Change Class Behavior

Enabling Scale Stabilizing

Install Mode Options

Adding Postage to Meter

Check Postage Funds in the Meter

Check Postage By Phone® Account Balance

Add Postage to Your Machine

Withdraw Postage Funds from the Meter

Accounting

About Accounts

Turn On the Accounting Feature

Turn Off the Accounting Feature

Select an Account

Create an Account

Edit an Account Name

Edit an Account Password

View Account Totals

Print a Single Account Report

Print a Multiple Account Report

Clear an Account

Delete an Account

Turn On Account Passwords (Globally)

Turn Off Account Passwords (Globally)

Assign an Account Password

Reports

About Reports

Print a Report on an Envelope or Tape Strip

Print a Report Using Laser Sheet Paper

Postage Refills Report

Single Account Report

Multi-Account Summary Report

Account List Report (Standard Accounting)

Funds Report

Meter Information Report

System Setup Report

Error Report

Rates Summary Report

Rates, Updates and Meter Inspections

About Meter Updates

About Postal Rate Changes

Manually Download New Postal Rates

Download System Updates

Download Advertisements and Inscriptions

Restart an Interrupted Download

Manually Perform Meter Inspections

Maintenance

Ink Cartridge Replacement Messages

Print a Test Pattern

Purge the Print Head

Replace the Print Head

Replace the Ink Tank Cartridge

Fill the Moistener

Clean the Moistener Brush

Clean the Moistener Wick and Holder

Troubleshooting

Getting Help

What Information You Need to Provide Customer Support

Touchscreen Problems

Feeding Problems

Printing Problems

USPS Meter Stamp Refund

Moistening Problems (envelopes do not seal)

View System Configuration Levels

Problems Connecting to the Pitney Bowes Data Center

Tech Communication Specs

Text Error Messages

Numeric Error Codes