SendPro™ 300 Help Center > Mailing > Rates, Updates and Meter Inspections > About Meter Updates

 

About Meter Updates

When you connect to the Pitney Bowes Data Center to add postage or perform other transactions, the Data Center may activate other downloads while the machine is connected.

If a system or postal update is available the system displays a message:

A message displays when the update is complete:

IMPORTANT:

Do not remove power to the machine or disconnect the Internet connection to the Pitney Bowes Data Center during a system upgrade or rates download.

Wait until the meter has finished processing before disconnecting the meter. You will know this has occurred when the meter's Home screen showing postage and date displays.

Types of Downloads/Updates Available

System Update

If there has been an important update to your system, you will be notified that a required update is necessary when you connect to the Pitney Bowes Data Center. To initiate a system update, follow the Procedure for Manually Downloading New Postal Rates.

Envelope Ads/Postal Inscriptions

If you ordered new envelope advertisements or postal inscriptions, you will be able to download them when you connect to the Pitney Bowes Data Center. To initiate a download for new ads or postal inscriptions, follow the Procedure for Downloading Advertisements and Inscriptions.

Upload Pending Electronic USPS® Confirmation Services Records

If you are using the optional USPS® Confirmation Services feature, your services records can be uploaded to USPS® for processing. Refer to the USPS® Confirmation Services Guide on our website for more information on this optional feature. See Pitney Bowes Contact List.

Postal/ZIP Code Update

Metered mail must bear the Postal Code location of the post where the meter (Postal Security Device) is registered. If you change the Postal Code location for your meter, report the change to Pitney Bowes and the meter is updated the next time you log in to check your Postage by Phone account balance. Refer to Checking Postage By Phone® Account Balance for information on connecting.

Postal Rate Update

Refer to About Postal Rate Changes for information and details.

Postal Inspection

Refer to Performing Meter Inspections for information and details.