Purge the Print Heads
If you get a poor test print pattern, purge the printer heads to see if this fixes the problem.
- From the Home screen select Mail.
- Select the Options button from the list on the left.
- Select Advanced Features.
- Select Maintenance Mode.
- Select Printer Maintenance.
- Select Purge.
- You have a choice of 4 purges to use (Purge A, B, C and D). Select Purge A unless directed by a Pitney Bowes agent to do otherwise. Purge A is usually sufficient to purge the system, .
- The system executes a purge. This may take a few moments. When finished, you are prompted to answer if the test pattern is OK.
- Select Yes. You will be returned to the Printer Maintenance screen.
- Select No. The machine initiates another purge.