SendPro™ 300 Help Center > Mailing > Maintenance > Purge the Print Head

 

Purge the Print Heads

If you get a poor test print pattern, purge the printer heads to see if this fixes the problem.

  1. From the Home screen select Mail.
  2. Select the Options button from the list on the left.
  3. Select Advanced Features.
  4. Select Maintenance Mode.
  5. Select Printer Maintenance.
  6. Select Purge.
  7. You have a choice of 4 purges to use (Purge A, B, C and D). Select Purge A unless directed by a Pitney Bowes agent to do otherwise. Purge A is usually sufficient to purge the system, .
  8. The system executes a purge. This may take a few moments. When finished, you are prompted to answer if the test pattern is OK.