Information Customer Support Needs
Be sure to have the following information available before contacting Pitney Bowes Technical Support:
- Product Name: SendPro™ 300 Digital Postage Meter
- PCN: See the label on the front of the meter.
- Serial Number: See the label on the back of the meter.
- Problem Description: What is happening and when? Are there any error messages displaying?
- Attempts to Fix: What steps have you already tried to fix the problem and what happened?
