Printing a Test Sample

You can print a test sample to check the print quality of the postal indicia without spending any of your postage funds. If the sample has broken or missing lines, you may need to replace the ink cartridge or print head.

IMPORTANT: Always ensure that your prints are clear and complete. Poor prints may be rejected by your Postal Authority. If you notice missing lines in the print (see sample below), perform print head cleaning, as described below.

1. Select the Settings button on the Home screen.
2. The Settings screen displays. Select Hardware.
3. Select Printer.
4. Select either the Ink Cartridges or Print Head tab.
5. Select Print test sample.
   • To print the test sample on an envelope, place an envelope on the feed deck and select Start.
   • To print the test sample on tape, select Tape.
6. Check the test sample.
   • If the solid lines of the test sample are unbroken, select Image is OK - Done. Skip to step 7.

   • If the test sample has missing or incomplete lines, select Not OK - Clean print head. Once the cleaning operation completes, you will be prompted to print another test sample. If the pattern still has broken or missing lines, you may need to replace the ink cartridge or print head.

7. Select Done to return to the Home screen.

Related Topics

Replacing the Ink Cartridges

Replacing the Print Heads

Print Heads

Ink Cartridges

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